man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump problems in Crystal Lake during the cooler months, when they’re needed the most to keep you toasty. While you know the team at Jett's Heating & Air Inc. will constantly be there ASAP when you require us for a heat pump repair, there are some things you can do to confirm that a repair is important and save yourself some money if it’s not. We’ve collected this checklist of things to attempt before you give us a call.

  1. It may sound strange, but make sure everything is set to “on”. We’ve been to several calls only to realize the thermostat or the heat pump itself is set to off.
    • Look at your thermostat to ensure it’s on, switched to the appropriate temperature and isn’t set to cool.
    • Then try changing the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re not sure where it is) and test your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t kicked on, revisit your thermostat.
    • If it’s a programmable model, make certain that it’s revealing the proper time. If it thinks it’s morning when it’s in fact night, it may not kick your heat on because it doesn’t know you’re home.
  3. Is an obstruction causing your furnace to fail?
    • Inspect your air filters to make sure they’re not clogging things up.
    • Do you have any obstructed ducts, vents or cool air intakes?
    • Are all supply registers exposed?
    • Is your exhaust flue clear?

If you’ve gone through this checklist and you’re still without heat, call Jett's Heating & Air Inc. at 815-459-4700 or schedule an appointment online and we’ll get your home back to the toasty and cozy place it should be.